Effective Date: April 2026

Welcome to Dolphin Device. By accessing our website, purchasing our products, or engaging with our services, you agree to the following Terms and Conditions. Please read them carefully.

1. Company Overview

Dolphin Devices is an industrial electronics and sensor manufacturing company based in Gurugram, India. We specialize in the design, development, and supply of industrial-grade sensors and automation solutions.

2. Orders & Acceptance

  • All orders are subject to confirmation and availability.
  • We reserve the right to accept or reject any order at our sole discretion.
  • Custom or R&D-based orders may require additional validation before confirmation.

3. Payment Policy (Important)

  • All orders must be paid 100% in advance.
  • Production, packaging, or dispatch will only begin after full payment is received.
  • We do not offer Cash on Delivery (COD) or credit-based transactions under any circumstances.

4. Billing Policy

  • A valid bill/invoice will be issued for every confirmed order.
  • Dolphin Devices operates strictly on a billing basis, and all transactions are recorded accordingly.
  • No goods will be supplied without proper billing documentation.

5. Pricing & Taxes

  • All prices are subject to change without prior notice.
  • Applicable taxes (such as GST) will be charged as per Indian regulations.
  • Final pricing will be confirmed at the time of order acceptance.

6. Shipping & Delivery

  • Dispatch timelines vary depending on product type (standard vs custom).
  • Estimated delivery times are indicative and not guaranteed.
  • Dolphin Devices is not responsible for delays caused by courier partners or external factors.

7. Returns & Refunds

  • Due to the industrial and customized nature of our products, returns are generally not accepted.
  • In case of defective or incorrect products, claims must be raised within 48 hours of delivery.
  • Approved cases may be eligible for replacement or repair, not refunds (unless explicitly agreed).

8. Warranty

  • Warranty (if applicable) will be specified per product.
  • Warranty does not cover damage due to misuse, improper installation, electrical faults, or unauthorized modifications.

9. Product Usage

  • All products must be used in accordance with their specifications and intended industrial applications.
  • Dolphin Devices is not liable for damages resulting from improper usage or integration.

10. Intellectual Property

  • All designs, schematics, firmware, and product concepts developed by Dolphin Devices remain our intellectual property unless otherwise agreed in writing.
  • Unauthorized copying, reproduction, or reverse engineering is strictly prohibited.

11. Limitation of Liability

  • Dolphin Devices shall not be liable for any indirect, incidental, or consequential damages arising from product use or inability to use the product.

12. Governing Law

  • These Terms & Conditions shall be governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of courts in Gurugram, Haryana.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:
Mob: 9625356243

Location: Gurugram, Haryana, India

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