Effective Date: April 2026
At Dolphin Devices, we are committed to protecting your privacy and ensuring transparency in how your information is handled. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, products, and services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Phone number
- Email address
- Billing and shipping address
b) Business Information
- Company name
- GST details (if applicable)
- Purchase and transaction records
c) Technical Information
- IP address
- Browser type and device information
- Website usage data (via cookies or analytics tools)
2. How We Use Your Information
We use the collected information to:
- Process and fulfill orders
- Generate invoices and maintain billing records
- Communicate regarding orders, support, and inquiries
- Improve our products, services, and website performance
- Comply with legal and regulatory requirements
3. Payment & Billing Information
- Dolphin Devices operates on a 100% advance payment model.
- All transactions are processed securely through approved payment methods.
- Billing details provided by you are used strictly for invoice generation and compliance purposes.
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information.
Your information may be shared only in the following cases:
- With logistics partners for order delivery
- With payment gateways for transaction processing
- When required by law, regulation, or legal process
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
However, no system is completely secure, and we cannot guarantee absolute security.
6. Cookies & Tracking
- Our website may use cookies to enhance user experience and analyze traffic.
- You can choose to disable cookies through your browser settings, though some features may not function properly.
7. Data Retention
- We retain your data only as long as necessary for business, legal, and accounting purposes.
- Billing and transaction records may be retained to comply with applicable laws (such as tax regulations).
8. Your Rights
You may:
- Request access to your personal data
- Request correction or updates to your information
- Request deletion of your data (subject to legal obligations)
To exercise these rights, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. Dolphin Devices is not responsible for the privacy practices or content of those external sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
11. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
Dolphin Devices
Gurugram, Haryana, India
Email: dolphin_device@yahoo.com